Help — How to Buy Gift Cards Online

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How It Works

5 easy steps
1

Browse & Choose

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Find your gift card by brand. Use the search bar at the top of the page or browse collections on the home page. Each product shows the price, available stock, and any active specials.

2

Add to Cart

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Click the green Add button on any product card. Your cart updates instantly — open it from the cart icon in the top-right corner to review items, adjust quantities, or remove products.

3

Choose Payment

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Head to Checkout and pick your preferred payment method:

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Credit / Debit Card

Visa & Mastercard via PayGate

Instant
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Ozow

Instant EFT

Instant
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Bank Transfer

EFT or cash deposit

24-48 hrs

Most products are priced in ZAR. Some also offer USD pricing via credit card.

4

Receive Your Codes

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After payment, your PIN codes are emailed to you instantly. You can also view them anytime by logging in and going to your Profile → Order History → click on the order.

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Order under review? Some orders require a brief security check before codes are sent. This is usually completed within 2 hours.

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Sending a gift? Pick a themed occasion at checkout, enter the recipient's email, and add a personal message. They'll receive a beautifully designed email with the codes.

5

Redeem

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Follow the redemption instructions on the product page or in your delivery email. Each product includes step-by-step instructions for the relevant platform (PlayStation, Xbox, Steam, etc.).

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Common Questions

I paid but haven't received my codes expand_more

Check your spam or junk folder first — delivery emails occasionally end up there. You can also view your codes anytime from Profile → Order History.

Bank transfer? These are typically processed within 24–48 hours. Email your proof of payment to info@evopoints.co.za with your order number as reference.

Still stuck? Contact us with your order number and we'll sort it out.

Why is my order "Under Review"? expand_more

We occasionally review orders as a security measure to protect our customers. Your payment is received — you don't need to do anything. This is usually completed within 2 hours and your codes will be emailed as soon as it's done.

My code doesn't work expand_more

Before contacting us, please double-check:

  • • You're redeeming the code on the correct platform and region (e.g. SA PlayStation Store, not US)
  • • The code was entered exactly as shown, with no extra spaces
  • • You followed the redemption instructions on your order page

Still not working? Contact us with your order number and a screenshot of the error. We'll verify the code and resolve it.

Can I get a refund? expand_more

Digital codes are non-refundable once delivered, as they cannot be returned or resold.

If you received a code that is invalid or faulty, contact us with your order number and details of the issue. We'll verify the code and, if confirmed invalid, issue a refund within 5–7 working days.

See our Terms & Conditions for the full refund and cooling-off policy.

Can I send a gift card to someone else? expand_more

Yes! At checkout, expand the Send as a Gift section and pick a themed occasion — Birthday, Congratulations, Thank You, Valentine's, Holiday, or Just Because. Enter the recipient's email and an optional personal message. They'll receive a beautifully themed email with the codes, and you'll get a confirmation.

Do I need an account? expand_more

Yes — a free account lets us deliver codes securely and gives you access to your order history and PIN codes. Signing up takes less than a minute.

How do I check my order status? expand_more

Log in and go to your Profile page. Click any order to view its status, activity timeline, and PIN codes. You'll also receive email updates when your order status changes.

Can I pay from outside South Africa? expand_more

Yes — many of our products offer USD pricing via credit card (Visa or Mastercard). Look for the currency toggle on the checkout page. Note that not all products are available in USD.

Is it safe to pay on Evopoints? expand_more

Yes. All payments are protected by TLS encryption. Credit and debit card payments are processed through PayGate (PCI-DSS compliant) — we never see or store your card details. Instant EFT is via Ozow, and we also accept manual bank transfer. We've been operating since 2013.

My card payment was declined expand_more

Common causes:

  • • Insufficient funds
  • • Your bank is blocking online or international transactions
  • • 3D Secure verification failed or timed out
  • • Incorrect card details entered

Check with your bank, or try Ozow Instant EFT or a manual bank transfer as an alternative.

Do you deliver physical cards? expand_more

No — all our products are digital codes delivered via email. There is no physical delivery. You'll receive your code instantly after payment (or within 24–48 hours for bank transfers).

Still have questions?

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