Roblox is the most popular gaming platform for kids and teens, with millions of player-created experiences to explore. Roblox gift cards let you add credit to your account, which you can convert into Robux — the virtual currency used to buy avatar items, game passes, and premium features.
But here's the catch that trips up almost everyone: you cannot redeem a Roblox gift card inside the Roblox app. You need a web browser. This guide walks you through the full process, including what to do if you don't remember your password.
What You Get When You Redeem
Roblox gift cards redeem as Roblox Credit — a balance on your account. After redeeming, you convert that credit into Robux or use it to buy a Roblox Premium subscription (which includes a monthly Robux allowance plus trading access and exclusive discounts).
Larger denominations give better value per Rand. For example, a higher-value card converts to more Robux per dollar than a smaller one, so if you know you'll spend it, buying bigger saves money.
Why You Can't Redeem in the App
This is the number one question we get about Roblox gift cards. If you open the Roblox app on your phone or tablet, there is no option to enter a gift card code. The same applies to Roblox on Xbox and PlayStation.
Roblox only allows gift card redemption through a web browser. This is because Apple and Google take a cut of in-app purchases, and gift card redemption bypasses their payment systems. So Roblox requires you to redeem on their website instead.
The good news: you can use the browser on the same phone or tablet — you just can't do it inside the Roblox app itself.
How to Redeem — Step by Step
- Open a web browser on your phone, tablet, or computer (Chrome, Safari, Edge — any browser works).
- Go to roblox.com/redeem.
- Log in to your Roblox account. If you don't remember your password, see the Quick Log In section below.
- Enter the PIN code from your email (you received this from Evopoints after purchase).
- Click "Redeem".
- You'll see a confirmation message. Your credit balance is now updated.
- To convert your credit to Robux, click "Get Robux" on the confirmation page, or go to roblox.com/upgrades/robux and select the amount you want.
Don't Know Your Password? Use Quick Log In
Many Roblox players — especially younger ones — are logged in on the app but have no idea what their password is. Roblox has a feature called Quick Log In that lets you sign into a browser using your already-logged-in app. No password needed.
How Quick Log In works:
- On your web browser, go to the Roblox login page.
- Click "Log In with Another Device" (or go directly to roblox.com/crossdevicelogin/ConfirmCode).
- A 6-character code appears on screen. This code is valid for 5 minutes.
- Open the Roblox app on your phone or tablet (where you're already logged in).
- Tap the three dots (···) menu, then tap Settings.
- Scroll down and tap "Quick Log In".
- Enter the 6-character code from your browser and tap "Confirm".
- Review the details and select "Confirm Login".
- Your browser is now logged in — go to roblox.com/redeem and enter your gift card code.
Security note: Quick Log In codes expire after 5 minutes and can only be used once. Never share a Quick Log In code with anyone — it gives full access to your account.
What Can You Buy with Robux?
Once you've converted your credit to Robux, you can spend them on:
- Avatar items — outfits, hairstyles, faces, accessories, animations, and emotes to customise your character.
- Game Passes — unlock special features, areas, or abilities within specific Roblox experiences.
- In-experience purchases — power-ups, currency, boosts, and premium items inside games.
- Private servers — rent a private version of a game for you and your friends.
- Roblox Premium — a monthly subscription that includes a Robux stipend, access to trading limited items, and a 10% bonus on all Robux purchases.
Tips for Parents
Roblox gift cards are one of the most popular gifts for kids aged 7–15, and for good reason — they're safer than linking a credit card to your child's account. Here are some tips:
- You'll probably need to help with redemption. Since it requires a browser login, younger kids may need a parent to walk them through the process. This guide is written so you can follow it together.
- Set up parental controls. Roblox has robust parental controls including spending limits, chat restrictions, and experience restrictions. Go to Settings → Parental Controls in the app.
- Gift cards prevent overspending. Unlike a linked credit card, a gift card has a fixed amount. Once the Robux are spent, they're spent — no surprise charges.
- Check the account age. Accounts registered with an age under 13 have additional safety restrictions automatically applied by Roblox.
Common Issues
"Invalid code"
Double-check you're entering the code exactly as it appears in your email. Common mix-ups include 0 (zero) vs O (letter), 1 (one) vs l (lowercase L), and 5 vs S. Try copying and pasting the code directly from your email to avoid typos.
"This code has already been redeemed"
If you haven't redeemed it yourself, contact Evopoints support with your order number. Every code we sell is unique and tracked — we can verify whether it's been used and resolve the issue.
Credit added but can't see Robux
Remember: the gift card adds credit, not Robux directly. After redeeming, you need to convert your credit to Robux. Go to roblox.com/upgrades/robux, select a Robux package, and pay with your credit balance.
Quick Log In code not working
The code expires after 5 minutes. If it's not working, go back to the browser, refresh the page to get a new code, and try again. Make sure both devices are connected to the internet.
Where to Buy Roblox Gift Cards in South Africa
At Evopoints, we sell Roblox gift cards with instant email delivery. Buy online, receive your code in seconds, and redeem immediately. We've been trusted by South African gamers and parents since 2013, with over 300,000 orders delivered.
Not sure which card to buy? Read our guide to the best gaming gift cards in 2026, or check out our complete buying guide for first-time buyers.