When you're buying digital gift cards online, trust matters more than anything. You're paying real money for a code — you need to know it'll work, that your payment is secure, and that someone will help you if something goes wrong. Here's a detailed look at why thousands of South Africans trust Evopoints with their purchases.
13 Years in Business
Evopoints is operated by Evogames CC (CIPC reg 2010/172327/23, VAT 4200259994), a South African business that has been running since 2010. We launched the Evopoints digital-vouchers brand in 2013, giving us over 13 years of continuous operation. We've processed more than 300,000 orders for South African customers during that time. We're not a fly-by-night operation or a reseller that appeared last month. We're a real South African business with a real track record.
In the digital voucher industry, longevity matters. Scam sites rarely last more than a few months before they're shut down. We've been serving the same customer base for over a decade, and we plan to keep doing so.
Secure Payment Processing
We never see or store your credit card details. Card and debit payments are processed through PayGate, South Africa's leading payment gateway. PayGate is PCI DSS Level 1 certified — that's the highest level of payment security certification available, the same standard used by major banks.
When you enter your card details at checkout, the information goes directly to PayGate's secure servers via an encrypted connection. Your card number, CVV, and expiry date never pass through or are stored on our systems.
Beyond credit cards, we offer additional payment options:
- Ozow Instant EFT — pay instantly from your bank account. No card details needed.
- Manual bank transfer (EFT) — for customers who prefer not to enter any payment details online at all. Transfer to our bank account and we typically process your order within 24–48 hours.
Secure Code Storage
Every voucher code we hold in our system is encrypted at rest. This means that even in the extremely unlikely event of a data breach, your codes would be completely unreadable without the decryption key.
We take the security of your purchased codes as seriously as a bank takes the security of your money.
SSL/TLS Encryption
Our entire website runs over HTTPS — look for the padlock icon in your browser's address bar. Every piece of data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security), the same protocol used by banks, government agencies, and major e-commerce platforms worldwide.
This encryption protects everything: your login credentials, payment information, order details, and the gift card codes we deliver to you.
Order Security
To protect both our customers and ourselves from fraud, we occasionally review orders before releasing codes. This is usually completed within 2 hours.
This process is one of the main reasons we've maintained a near-zero fraud rate for over a decade. It protects you (ensuring nobody is using stolen payment details on your account) and it protects us (ensuring we can continue offering competitive prices).
Official Codes from Authorised Distributors
Every code we sell is sourced from official, authorised distributors. We do not deal in grey-market codes, resold keys from other regions, or codes obtained through exploits. When you buy from Evopoints, you get a legitimate code that is guaranteed to work as intended.
This is an important distinction. Some cheaper alternatives source codes from questionable channels, which can result in codes being revoked by the platform after redemption. With Evopoints, what you buy is what you get — a genuine, working code.
Local South African Support
We're based in South Africa and our support team operates in South African Standard Time (SAST). If something goes wrong — a code doesn't work, a payment fails, or you just have a question — you can reach us directly through our contact form or via WhatsApp.
No offshore call centres, no chatbots pretending to be human, no week-long email chains. Just real help from real people who understand the South African market and can resolve issues quickly.
What Happens if Something Goes Wrong?
Despite our best efforts, issues can occasionally occur. Here's exactly what happens:
Code doesn't work
Contact us with your order number. We investigate every case individually by checking the code status with our distributor. If the code is genuinely faulty (hasn't been redeemed and doesn't work), we'll replace it or issue a full refund within 5–7 working days.
Payment went through but no email
First, check your spam/junk folder — delivery emails sometimes end up there. If you still can't find it, log into your Evopoints account and check your order history — your codes are always accessible there. If the order doesn't appear at all, contact us and we'll investigate the payment status.
Order review taking too long
Reviews are usually completed within 2 hours, but if yours is taking longer, send us a message via WhatsApp or the contact form and we'll prioritise it.
How We Compare to Alternatives
There are several ways to buy digital gift cards in South Africa. Here's how Evopoints stacks up:
- Physical retail stores — require you to drive to a store during business hours. We deliver instantly, 24/7.
- International resellers — often charge in foreign currencies with hidden conversion fees. We price in ZAR with no surprises.
- Grey-market sites — cheaper but risky. Codes may be revoked. We only sell official codes from authorised distributors.
- Other SA online stores — we've been doing this since 2013 with 300,000+ orders. Our track record speaks for itself.
The Bottom Line
Evopoints has been trusted by South African customers since 2013. We use bank-grade payment security through PayGate, encrypt all stored codes at rest, review orders to prevent fraud, source exclusively from official distributors, and back everything with local human support.
Ready to make your first purchase? Our buying guide walks you through the process step by step. Or browse our best gaming gift cards for 2026 to find the right card.